Privacy Policy – Follow Me Bike Tours

Last updated: March 2026

Follow Me Bike Tours Co., Ltd. (“we,” “us,” or “our”) operates bicycle tours in Bangkok, Thailand. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book or participate in one of our tours.

By using our website or booking a tour with us, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide to Us

When you book a tour or contact us, we may collect:

  • Full name
  • Email address
  • Phone number or WhatsApp contact
  • Hotel or accommodation details (for directions or meeting purposes)
  • Height (for bicycle sizing)
  • Emergency contact details
  • Medical, dietary, or health information only if you choose to provide it
  • Any other information you submit through our contact or booking forms

Payment details are typically processed by secure third-party payment providers. We do not store full credit card information on our servers.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our site
  • Referring website links

This information is collected using cookies and analytics tools such as Google Analytics.

2. How We Use Your Information

We use your information to:

  • Process and manage tour bookings
  • Communicate with you about your tour
  • Arrange appropriate bicycles and safety considerations
  • Contact emergency contacts if necessary
  • Improve our website, services, and customer experience
  • Meet legal, insurance, and safety obligations

We do not sell your personal information to third parties.

3. Photographs and Videos

Photographs or videos may occasionally be taken during tours. If such images contain identifiable individuals and are stored or used by us, they may be treated as personal information under this Privacy Policy.

Details on how tour photographs and videos may be used are set out in our Booking Conditions.

4. Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

  • Payment processors to securely handle transactions
  • IT and website service providers
  • Cloud storage services
  • Email communication services
  • Legal authorities or insurance providers when required by law or for safety reasons

These providers only receive the information necessary to perform their services.

5. International Visitors

Follow Me Bike Tours operates in Thailand, but many of our guests travel internationally. Your information may be processed and stored in Thailand or in other countries where our service providers operate.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. However, no method of internet transmission or electronic storage is completely secure.

7. How Long We Keep Information

We retain personal information only as long as necessary:

  • Booking and transaction records may be kept for legal, tax, and accounting purposes
  • Email contact information is kept until you request deletion or unsubscribe from communications
  • Other information is retained only as long as necessary to provide our services

8. Your Rights

You may contact us at any time to:

  • Request access to the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your personal data (unless we are legally required to keep it)
  • Withdraw consent for marketing communications

We will respond to reasonable requests as soon as possible.

9. Cookies and Analytics

Our website uses cookies and similar technologies to improve user experience and analyse website traffic. We use Google Analytics to understand how visitors use our site.

You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of our website function.

10. Links to Other Websites

Our website may contain links to third-party websites (such as YouTube or social media platforms). We are not responsible for the privacy practices of those external sites.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Follow Me Bike Tours Co., Ltd.
Bangkok, Thailand
Email: info@followmebiketour.com
Website: www.followmebiketour.com