These are the most common questions that we are asked
If you cannot find the answer just Contact us.
Is a Follow Me tour really the best way to experience Bangkok?
“Absolutely, you will see for yourself! You will be up close and personal with your surroundings so this really is the only way to experience the ‘Real Bangkok’. Our guides are not only friendly and fun, but they have an intimate knowledge of Bangkok, so you will leave with an unforgettable experience.”
Are your tours suitable for everyone?
“Our tours are easy going, at a slow pace with frequent refreshment stops, all we can really tell you is that we have safely guided all ages and abilities from 5 years up to 85 years old.”
What if I have never ridden a bike?
“If you have no cycling experience our bike tours are not recommended. If in doubt we suggest booking our Siam Sabai City Boat and Walking Tour.”
Can children go on the tour?
“Many of our tours are suitable for young children, this is clearly shown on the tour descriptions and the ‘Book this tour’ pages, however, as parents you must take full responsibility for all children in Your Booking.”
Is it safe to cycle in Bangkok?
“Our customers tell us that they feel much safer cycling here then even in their hometowns. Other road users are very aware of cyclists particularly when in groups, your local guide will ensure your safety and don’t forget, our routes are mainly along the quiet back streets.”
Do I need to wear a helmet on a bike tour?
“In Bangkok you don’t need to wear a helmet, you will be offered one and we recommend that you wear it.”
Is it too hot to cycle in Bangkok?
“Surprisingly it’s not, you always feel a cooling breeze whilst cycling so it’s very comfortable especially when cycling close to the river. It also helps that Bangkok is relatively flat so there are no strenuous inclines on any of our tours.”
What happens if it rains?
“No problem, in Bangkok it typically rains during the evening or night and it is very localised. If we do get caught out during the tour we provide free rain ponchos and we will take shelter until the sun shines again.”
What should I wear?
“Lightweight cotton clothes with sensible shoes, we do not recommend flip-flops or sandals. We also recommend that you wear a hat or cap, but don’t worry, you will receive a free Follow Me cap when we meet.”
What do I need to bring?
“Just bring what you need, we recommend that you do not take handbags on the tour. If your tour starts from our Clubhouse you can leave any personal belongings in our storeroom (at your own risk). You may want to take some cash and clothing to cover your arms and knees if you want to enter any temples. Don’t forget to bring your Passport/I.D. Numbers (we do not need to see your original documents) for your medical insurance cover”
How big are your groups?
“We tour with small groups with a maximum of 8 guests with 1 guide, for larger groups we have additional guides.”
Do I need to book or can I just turn up?
“Our tours are very popular so we recommend that you pre-book at least 24 hours before the tour.”
How long will it take to receive a booking confirmation?
“If you make an online booking you will receive an automated reply with Your Booking details. We will reply within 12 hours and either confirm Your Booking or, if your choice in not available, offer you an alternative date or tour.”
Where do we meet?
“If you make an online booking we will send you a detailed map on how to find us with your Booking Confirmation. Please arrive at the meeting point at least 15 minutes before your tour starts.”
What if I am late?
“If you know that you are going to be late just call us on +66 (0)8 7059 1130 as the tour may leave without you. If this happens we will attempt to reschedule you on another tour depending on our availability.”
How do I pay?
“You can pay by Credit Card or PayPal details will be in your Booking Confirmation. You can also pay by cash (Thai Baht only) on the day at the Meeting Point before the start of your tour.”
What is your cancellation policy?
“We tour with small groups and often have to refuse guests due to overbooking, if for any reason you wish to cancel your booking please let us know, via email, at least 48 hours prior to the start of the tour. If you have paid online you will receive a full refund (minus any processing fees incurred by Follow Me) as long as we have received your cancellation, via email, at least 48 hours prior to the start of the tour.”