Booking Conditions

By submitting Your Booking you agree to the following Booking Conditions:

1.0 Your Booking

1.1 You are responsible for checking Your Booking details and advising us if they are not correct.

1.2 For the Siam Sawan bicycle tour you confirm that everyone in Your Booking is a confident cyclist and that any child carrier or children booked meet the requirements in Your Booking details.

1.3 For all other bicycle tours you confirm that everyone in Your Booking has cycling experience and that any child carrier or children booked meet the requirements in Your Booking details.

1.4 If you have any special requirements please let our staff know when you arrive at the Clubhouse.

2.0 Insurance

2.1 Medical insurance during the tour (required by Thai law) does not cover third party claims; each guest is solely responsible for any damage or injury to a third party.

2.2 For your medical insurance cover, on the day of your tour, please bring your Passport/I.D. Numbers (we do not need to see your original documents), if you fail to provide this information your insurance cover will not be valid.

2.3 Your full name and Passport/I.D. Number will be sent to an insurance broker.

3.0 Cancellation

3.1 If you wish to cancel Your Booking you must inform us, via email, at least 48 hours prior to the start of the tour. If you have paid online you will receive a full refund (minus any processing fees incurred by Follow Me) as long as we have received your cancellation, via email, at least 48 hours prior to the start of the tour.

3.2 Join In Tours will only depart with a minimum of 2 guests, individuals can book but we reserve the right to cancel the tour if the minimum number is not reached.

3.3 If for any reason we are unable to operate the tour we will notify you no less than 12 hours before the start and offer you an alternative date/tour. If you have paid online and no other alternative date/tour is suitable you will receive a full refund.

4.0 General

4.1 You are responsible if you are late and miss the start of the tour. If this happens we will attempt to reschedule you on another tour depending on our availability. If you have paid online and no other alternative date/tour is suitable there will be no refund.

4.2 Any personal belongings that you decide to leave at our Clubhouse during the tour are left at your own risk.

5.0 Refunds

5.1 If anyone in Your Booking is unable to complete the tour there will be no refund.

5.2 For all bicycle tours if anyone in Your Booking wants to return to the Clubhouse before the end of the tour we will arrange transport for them and their bike but they must cover any cost.

5.3 For all other tours if anyone in Your Booking wants to stop before the end of the tour we will arrange transport for them but they must cover any cost.

6.0 Liability and Safety

6.1 During your time with us you will follow all instructions given by your tour guide.

6.2 For all bicycle tours you will be given a safety briefing including local traffic laws and regulations that you will abide by for your own safety.

6.3 You are responsible for any children in Your Booking, this includes their safety and welfare, and for checking that all bikes and/or equipment provided for them meets your expectations before the start of the tour.

6.4 For all bicycle tours you will be solely responsible for the bike allocated to you, if for any reason, including neglect or not following instructions you damage or loose your bike Follow Me reserve the right to charge you for such loss or damage.

6.5 Safety helmets and life vests on all boat trips are available and we recommend that you use them.

6.6 We have the right to prohibit you from attending the tour if you are deemed to be under the influence of alcohol or drugs.

6.7 Follow Me, including our guides and support staff, will not be held liable for any loss, injury, illness, damage, accident or fatality.

7.0 Privacy

7.1 Your email address will be provided to Trip Advisor and a third party for you to download the memories of your Bangkok experience unless you inform us otherwise before the start of your tour.

7.2 Your guide will take pictures of your tour and we will send you a link to download these. Sometimes we share these pictures on our social media sites, if you do not want us to do this please let us know before the start of the tour.

7.3 After your tour we may send you a Tripadvisor Review Request asking for your feedback, if you do not want to receive this email please let us know before you leave.