Booking Conditions for our bicycle tours
By submitting Your Booking you agree to the following Booking Conditions:
1.0 Your Booking
1.1 You are responsible for checking Your Booking details and advising us if they are not correct.
1.2You confirm that everyone in your booking has cycling experience, and that any child carrier or children booked meet the requirements in Your Booking details.
2.1 For your safety insurance cover (required by Thai law), you are responsible for providing your Passport/I.D. Numbers. If you fail to provide this information your insurance cover will not be valid.
2.2 The safety insurance during the tour does not cover third party claims; each guest is solely responsible for any damage or injury to a third party.
2.3 Your full name and Passport/I.D. Number will be sent to an insurance broker.
3.1 If you wish to cancel your booking you must inform us at least 24 hours in advance of the tour start time. Only in this case will you be entitled to a refund minus a 10% processing fee.
3.2 There will be no refund for any cancellation, whether full or partial, under 24 hours of the tour start time.
3.3 Join In Tours will only depart with a minimum of 2 guests, individuals can book but we reserve the right to cancel the tour if the minimum number is not reached.
3.4 If for any reason we are unable to operate the tour we will notify you no less than 12 hours before the tour start time. We will offer you an alternative date or tour and if these are not suitable you will receive a FULL refund.
4.1 You are responsible if you are late and miss the start of the tour. If this happens we will attempt to reschedule you on another tour depending on our availability. If no other alternative date or tour is suitable there will be no refund.
4.2 If anyone in your booking is unable to complete the tour there will be no refund.
4.3 If anyone in your booking wants to stop before the end of the tour we will arrange transport for them but they must cover any cost.
4.4 If anyone in your booking wants to stop before the end of the tour they must cover any cost to return their bicycle to the meeting point.
5.0 Liability and Safety
5.1 During your time with us you will follow all instructions given by your tour guide.
5.2 You will be given a safety briefing including local traffic laws and regulations that you must abide by for your own safety.
5.3 You are responsible for any children in Your Booking, this includes their safety and welfare.
5.4 You are responsible for checking that all bikes and or equipment meet your expectations before the start of the tour.
5.5 You will be solely responsible for the bike allocated to you. If for any reason, including neglect or not following instructions, you damage or lose your bike Follow Me reserve the right to charge you for such loss or damage.
5.6 Safety helmets are available and we recommend that you use them.
5.7 Life vests are available on all boat trips and we recommend that you use them.
5.8 We have the right to prohibit you from attending the tour if you are deemed to be under the influence of alcohol or drugs.
5.9 Follow Me, including our guides and support staff, will not be held liable for any loss, injury, illness, damage, accident or fatality.
6.1 Unless you inform us otherwise, your email address will be provided to Tripadvisor asking for your feedback.
6.2 Unless you inform us otherwise, your email address will be provided to a third party for you to download the pictures taken by your guide, these pictures will be shared on our social media sites.
6.3 Unless you inform us otherwise, we will add you to our mailing list, you can easily unsubscribe from the list each time a campaign email is sent to you.