Booking Conditions for our bicycle tours
By submitting Your Booking you agree to the following Booking Conditions:
1.0 Your Booking
1.1 You are responsible for checking Your Booking details and advising us if they are not correct.
1.2You confirm that everyone in your booking has cycling experience, and that any child carrier or children booked meet the requirements in Your Booking details.
2.1 For your safety insurance cover (required by Thai law), you are responsible for providing us with a copy of your passport I.D. page. If you fail to provide this information your insurance cover will not be valid.
2.2 The safety insurance during the tour does not cover third party claims; each guest is solely responsible for any damage or injury to a third party.
2.3 Your full name and passport number will be sent to an insurance broker.
3.1 If you wish to cancel your booking please inform us at least 24 hours in advance of the tour start time.
3.2 Join in tours will only depart with a minimum of 2 guests, individuals can book but we reserve the right to cancel the tour if the minimum number is not reached.
3.3 If for any reason we are unable to operate the tour we will notify you no less than 12 hours before the tour start time.
4.1 You are responsible if you are late and miss the start of the tour. If this happens we will attempt to reschedule you on another tour depending on our availability.
4.2 If anyone in your booking wants to stop before the end of the tour they must cover any cost to return their bicycle to the meeting point.
5.0 Liability and Safety
5.1 During your time with us you must follow all instructions given by your tour guide.
5.2 You will be given a safety briefing that you must abide by for your own safety.
5.3 You are responsible for any children in Your Booking, this includes their safety and welfare.
5.4 You are responsible for checking that all bikes and equipment meet your expectations before the start of the tour.
5.5 You will be solely responsible for the bike allocated to you. If for any reason, including neglect or not following instructions, you damage or lose your bike Follow Me reserve the right to charge you for such loss or damage.
5.6 Safety helmets are available and we recommend that you use them.
5.7 We have the right to prohibit you from attending the tour if you are deemed to be under the influence of alcohol or drugs.
5.8 Follow Me, including our guides and support staff, will not be held liable for any loss, injury, illness, damage, accident or fatality.
6.1 Unless you inform us otherwise, your email address will be provided to Tripadvisor asking for your feedback.
6.2 Unless you inform us otherwise, your email address will be provided to a third party for you to download the pictures taken by your guide, these pictures will be shared on our social media sites.